Posts tagged Customer service
5 Tips to Optimize Your Post-Purchase Experience for Sales

Repeat customers are literally the best. They are cheaper and easier to sell to; they spend more per purchase; they’re even more likely to share your store with others and help you gain new customers. Cara from ShopPad delves into 5 tips for maximising on your customers post-purchase experience with your store.

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Birthday Rewards and Promotions: How to Treat Your Customers on Their Special Day

How do you know if it’s worth your while to reward your customers for milestones, like their birthday? Recent studies show that as many as 77% of mobile customers appreciate rewards and this even has a direct effect on their loyalty. Read more to learn how to your customers shopping with you on their special day.

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5 Ways to Measure Customer Lifetime Value in Ecommerce

The saying “You have to spend to make money,” is quite true in the world of retail. As a store owner, you often have to invest in marketing and advertising to acquire new customers and generate revenue. The question is, exactly how much should you spend on customer acquisition to ensure that your efforts are worth it?

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