FAQ

How do I get started?

Getting started is easy! You can install Marsello from the add-on store for free. Request a demo to hear from our team or create your free account and get started now.

What’s counted as a customer?

A customer is anyone listed in your customer database. Within Marsello you can choose to unsubscribe customers from your program. Marsello has features to connect with customers, no matter where they are in the customer lifecycle and encourage sales.

Is there any special pricing available?

Yes, if you have over 10,000 active customers, talk to us about custom pricing.

How does the free trial work?

You can explore how Marsello works for your business with a 14-day free trial. No commitments. Cancel anytime. Your 14-day free trial starts on the day that you subscribe to the Pro plan.

What happens when the free trial ends?

Your billing cycle will begin at the end of your 14-day free trial. You will be billed monthly in advance directly through the payment method you connect when you install the app.

Can I cancel anytime?

Yes, you can cancel your account at any time. There's no contracts, no commitments, and no cancellation fee.

Still have questions?

We are happy to help. Ask us a question here.