In this live fireside chat, we’re bringing together experts from across retail sector to explore what loyalty really looks like in today’s market.

From shifting consumer expectations to the power of first-party data, we’ll explore the strategies top brands are using to drive retention, personalization, and long-term growth, even in a tough economic climate.

Whether you're building a loyalty program from scratch or looking to optimize your existing one, this conversation will leave you with fresh ideas and practical insights you can apply right away.

Plus, you'll get your burning questions answered in a live Q&A session.

Join us as we discuss:

Do you actually need a loyalty program? And if you have one, is it working?

How to optimize your loyalty and retention marketing, and where to get started.

How to gain visibility of your customer experience across all online & offline channels.

Understanding your customer and their purchase behavior with de-anonymized in-store and online transaction data.

Using omnichannel data for advanced personalization and hyper-targeted marketing.