FEEDBACK SURVEYS

Gather feedback on every purchase

Measure customer satisfaction and collect private customer feedback. Find out what you're doing well and how you can improve.
Ask for feedback, privately

Ask for feedback, privately

Ask for feedback, privately

Ask customers for private feedback after every purchase on your loyalty points emails. A happy and sad face makes it easy for customers to tell you about their shopping experience.

Get more detail

Get more detail

Use the default survey or create your own survey to suit your business.

Get more detail
Measure satisfaction and take action

Measure satisfaction and take action

Measure satisfaction and take action

View detailed reporting on your customers' satisfaction and learn what you're doing well and what could use improvement. Reward staff who are doing a great job and turn unhappy customers around with a message.

“The feedback we get is key, as we highly value customer service and love being able to keep a pulse on our customer experience in real-time. It's been invaluable.”

Horatio Lonsdale-Hands, Buda Juice Chairman & CEO.