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Generate more Google Reviews and build trust

Create a flow of positive Google Reviews from delighted customers. Marsello makes it easy for you to generate, track, manage, and respond to customer reviews directly from your Marsello admin.

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Stand out from the crowd

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Build your brand visibility and attract new customers. Google Review automations help you generate more reviews, keep your Google My Business listing up-to-date and boost your local SEO. Getting you in front of the right customers at the right time, delivering you the best results.
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Let your customers do the talking

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Generating Google Reviews is one of the best ways to understand what makes your customers tick, and what doesn't. Now, you can use Marsello's Google Review Manager to analyse and improve your online reputation.
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Turn your customers into brand advocates

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Improve your Google My Business reviews, build your reputation, and get found online by sending review requests via email and SMS to recent customers. Customer reviews assure other searchers that your business fits their needs. Generating reviews has never been easier.
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Automate your review requests

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Send Google Review requests automatically with customizable automation templates that ask for feedback and prompt urgency. Segment your customer database to deliver targeted and timely requests via email and SMS.

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Frequently asked questions

Generating a high volume of positive reviews leads to improved search rankings in Google, as well as increased trust and credibility for your brand. By improving your search ranking, you can stay ahead of your local search competition, send more traffic to your website, and ultimately, drive more sales.

Google Reviews provide a signal to search engines that your business has a strong brand reputation, which communicates trustworthiness and authority. According to a 2020 study, 90% of search experts believe that business reviews are essential contributors to improving localized search engine optimization, meaning that acquiring positive Google Reviews is more important than ever.

Strike while the iron is hot! Automated emails and SMS campaigns enable businesses to send review requests at just the right moment. Set the ideal time for your Google Review requests to go out to customers and even schedule the sending of follow-up messages to give you another shot at securing positive reviews. Learn how to encourage Google Reviews from your customers.

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"We use Marsello's Google Reviews feature to encourage customer reviews after they buy something from one of our stores. First, we send an automated SMS; then we follow that up with an email to those who have not seen the SMS campaign. It's also been exciting to see our customers respond with so many positive reviews – we now have a 5-star average across our stores!"

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Marsello offers an easy integration into our POS and online store for our retail database and loyalty program. We have many customers that shop with us in both channels and expect a seamless loyalty and marketing experience.

Hayley Greenstein

LEGO® Certified Stores

Marsello has provided us with a way to integrate our marketing program with our loyalty system, creating a seamless combination of the two; reducing costs and increasing conversion rates.

Luke Simonsen

Federation +

[Marsello] empowers us to really double down on what we're trying to do, which is a win-win because it means we're bringing in more revenue in our business and the customers are also getting rewarded more and more.

Daniel Pantaleo

Pinjarra Bakery