Generate more Google Reviews and build trust
Create a flow of positive Google Reviews from delighted customers. Marsello makes it easy for you to generate, track, manage, and respond to customer reviews directly from your Marsello admin.
Send Google Review requests automatically with customizable automation templates that ask for feedback and prompt urgency. Segment your customer database to deliver targeted and timely requests via email and SMS.
Generating a high volume of positive reviews leads to improved search rankings in Google, as well as increased trust and credibility for your brand. By improving your search ranking, you can stay ahead of your local search competition, send more traffic to your website, and ultimately, drive more sales.
Google Reviews provide a signal to search engines that your business has a strong brand reputation, which communicates trustworthiness and authority. According to a 2020 study, 90% of search experts believe that business reviews are essential contributors to improving localized search engine optimization, meaning that acquiring positive Google Reviews is more important than ever.
Strike while the iron is hot! Automated emails and SMS campaigns enable businesses to send review requests at just the right moment. Set the ideal time for your Google Review requests to go out to customers and even schedule the sending of follow-up messages to give you another shot at securing positive reviews. Learn how to encourage Google Reviews from your customers.
"We use Marsello's Google Reviews feature to encourage customer reviews after they buy something from one of our stores. First, we send an automated SMS; then we follow that up with an email to those who have not seen the SMS campaign. It's also been exciting to see our customers respond with so many positive reviews – we now have a 5-star average across our stores!"
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